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  <titleInfo>
    <title>Managing quality</title>
    <subTitle>The strategic and comparative edge</subTitle>
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  <name type="personal">
    <namePart>Dale, B. G.</namePart>
  </name>
  <name type="personal">
    <namePart>Bamford, David R.</namePart>
  </name>
  <name type="personal">
    <namePart>Wiele, Anthony van der</namePart>
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    <role>
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    <publisher>Macmillan</publisher>
    <dateIssued>c1988</dateIssued>
    <dateIssued encoding="marc">1998</dateIssued>
    <edition>Sixth edition.</edition>
    <issuance>monographic</issuance>
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    <extent>xxii, 319 pages ; 25 cm</extent>
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  <abstract>"An essential quality management resource for students and practitioners alike--now in its sixth edition  This popular and highly successful text on Quality Management has been fully revised and updated to reflect recent developments in the field. New to the Sixth Edition is timely coverage of agile development, emerging markets, product research, evidence based decision-making, and quality control. Some of the material has been re-ordered and changes to terminology have been made to bring the book completely up to date. Contributions from new co-author David Bamford offer insights from a veteran teacher and practitioner.  A popular resource for students, academics, and business practitioners alike  Combines the latest information on quality management system series standards with up-to-date tools, techniques and quality systems  Includes insights on quality, operations management, and strategic process improvement  Highly relevant for professionals, particularly those involved with reacting to rapid developments in the global market   The word 'quality' has many definitions, dependent on context and situation. It is often over-used but always in-demand, and it can make or break a business. Quality management is becoming an increasingly vital factor in the success of a product or service, and it requires constant attention and a continuous drive to do better. Managing Quality is a comprehensive resource that helps you ensure - and sustain - high quality standards"--</abstract>
  <note type="statement of responsibility">By David A. Garvin .</note>
  <note>Includes bibliographical references  and index.</note>
  <subject authority="lcsh">
    <topic>Engineering</topic>
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  <subject authority="lcsh">
    <topic>Total quality management</topic>
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  <subject authority="">
    <topic>BUSINESS &amp; ECONOMICS / Management</topic>
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  <subject authority="">
    <topic>BUSINESS &amp; ECONOMICS / General</topic>
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    <topic>Management</topic>
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  <classification authority="ddc" edition="23">638.562 GAM</classification>
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    <titleInfo>
      <title>Managing quality</title>
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      <publisher>Chichester, West Sussex, United Kingdom : John Wiley &amp; Sons, Inc., 2016</publisher>
      <edition>Sixth edition.</edition>
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    <identifier type="local">(DLC) 2016021901</identifier>
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  <identifier type="isbn">9781119130925 (paperback)</identifier>
  <identifier type="isbn">0029113806</identifier>
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