Czinkota, Michael R International Marketing / Michael R. Czinkota , Ilkka A. Ronkainen - 10th ed. - Ohio : South-Western Cengage Learning, 2013. - xxxv, 677 p. : col. ill., col. maps ; 28 cm. Glossary: p. 645-653Includes bibliographical references and index ISBN: 978-81-315-2072-7 Subjects--Topical Terms: Marketing Dewey Class. No.: 658.84 / CZI