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	1.	Services marketing : integrating customer focus across the firm / by Valarie A. Zeithaml ... [et al.]. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Pandit, Ajay Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : McGraw-Hill, c2013 [Reprinted 2013] Availability: Items available for loan: Central Library, University of Barishal (2)Call number: 658.8 ZES, ... Place hold Add to cart (remove)
	2.	Services marketing : integrating customer focus across the firm / by Valarie A. Zeithaml, Mary Jo Bitner, dwayne d. gremler, and ajay pandit. by Zeithaml, Valarie A Bitner, Mary Jo gremler, dwayne d pandit, ajay Edition: 7th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill/Irwin, c2018 Availability: Items available for loan: Central Library, University of Barishal (1)Call number: 658.8 SER. Place hold Add to cart (remove)

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