Services marketing : integrating customer focus across the firm / by Valarie A. Zeithaml ... [et al.].

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Material type: Text

TextPublication details: New Delhi : McGraw-Hill, c2013 [Reprinted 2013].Edition: 6th edDescription: xxxii, 711 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Shelving location	Call number	Status	Date due	Barcode
Book	Central Library, University of Barishal	Shelve No 47	658.8 ZES (Browse shelf(Opens below))	Available		7718
Book	Central Library, University of Barishal	Shelve No 47	658.8 ZES (Browse shelf(Opens below))	Available		7717

Includes index.

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